SusanMcGarvey and Mike Henderson -- Before Tauck had made a decision as to whether to run our 8/28 Blue Danube trip, we called to ask whether we could cancel then and put our payments towards another trip. The answer was no -- we would have to wait until Tauck decided whether to cancel. With our revised itinerary (essentially a land tour with five nights on two non-moving ships) there was no offer of a partial refund -- we could either take the trip as revised, or cancel with a refund except for the trip protection. We received the revised proposed itinerary about 17 days before Day 1 of the cruise/tour, which is better than the short cancellation notice (about 5 days) our friends received for an early August Blue Danube cruise.
I was informed by a Tauck rep today that "no one" who has initiated a cancellation has received a full refund of the trip cost (less travel insurance).
Comments
According to Rawley, above, Tauck accepted a cancellation with a full refund. Presumably a phone advisor can go over the options.
SusanMcGarvey and Mike Henderson -- Before Tauck had made a decision as to whether to run our 8/28 Blue Danube trip, we called to ask whether we could cancel then and put our payments towards another trip. The answer was no -- we would have to wait until Tauck decided whether to cancel. With our revised itinerary (essentially a land tour with five nights on two non-moving ships) there was no offer of a partial refund -- we could either take the trip as revised, or cancel with a refund except for the trip protection. We received the revised proposed itinerary about 17 days before Day 1 of the cruise/tour, which is better than the short cancellation notice (about 5 days) our friends received for an early August Blue Danube cruise.
I was informed by a Tauck rep today that "no one" who has initiated a cancellation has received a full refund of the trip cost (less travel insurance).