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Necessary Gear by New Headings

krpg73

Is anyone having trouble getting their deposit money back for equipment rentals from Necessary Gear by New Headings? We rented some gear for our Antarctica trip which unfortunately we had to cancel. We returned the clothing (never worn so in good shape) and have received confirmation by UPS that is was received 6 weeks ago. Necessary Gear has refused to return our deposit of about $90. And they are being very uncooperative about when, if ever, they intend to return our money. Anyone have a similar experience with this company?

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