On our recent Tauck tour, we paid for two extra post tour nights through Tauck. When we were checking out, the Ritz Carlton said we had only paid for one extra night. We disputed and a new bill was given to us minus a night. We discovered a few days ago on our new CC bill that the hotel did charge us for the night again four days later. We called the CC company and they more or less accused my husband of lying and that the account they received from Ritz C was what we owed. We had a different bill of curse. We called the hotel and explained, they seemed clueless and appeared to think our Tour Director was supposed to pay for the nights, we said no, the TD does not do that. This is a new tour and I think ours was only the third one. . We tried to call Tauck, Guest relations, left a call back number. Twenty four hours later when they called us back, we were out. We called again this morning and spoke to a very helpful Tauck person, who was going to sort things out, we hope. Apparently this does happen with people who stay later. Please check you CC bills carefully.
