Wan

Reactions

233 Like

Activity

  • Catherine_Ringler
    Catherine_Ringler → Wan

    When asked if they had any MORAL or legal obligation to compensate me customer representative said NO-although she refused my request to put that in writing. At the very least I would have expected that Tauck would have proactively sent me a check for my dry cleaning as a kind jesture without me having to send them a $40 invoice (which I refuse to do on principle). A simple gesture would have gone a very long way

    11:05PM
  • Catherine_Ringler
    Catherine_Ringler → Wan

    Some empathy from both the cruise director who never once asked how the accident occured or how I was.

    10:39PM