Best Of
Bad Customer Service Don’t recommend Tauck anymore!!
I will mot recommend this company to anyone. Very disappointed. People behaving like kids, not allowing to sit with the group or to rotate in the bus location. Also the bus at the beginning very uncomfortable and at the end Tauck retuned $250 per person. The check arrived and we need to returned due that the name was written incorrectly. Called them and they said that once they received it they will issue a new check and now they are asking if we mailed it and of course not issuing a new check. This is not the way Tauck Tour used to be. The customer service rep was Abbrie and asking us that if it was true that we mailed it. We are not kids, we are professionals, we are not supposed to be treated as kids A tour very expensive and now not honoring what the promised! I will never recommend them at all! If you want to help, my email is lilyrivas@gmail.come
Re: Bad Customer Service Don’t recommend Tauck anymore!!
Not brilliant posting her email address on a public forum where any scammer can find.
Re: Bad Customer Service Don’t recommend Tauck anymore!!
Forum account created at 5:44. Incomprehensible complaint posted 2 minutes later. We have no idea what tour this was. What the beef about seating was. What the $250 was for. What exactly is the point of this post?
Re: Bad Customer Service Don’t recommend Tauck anymore!!
It’s this simple: Some people are just angry all the time. They never think about the positive, just the negative. It’s a waste of time and energy.
Re: Switzerland - Crown Jewel September 2023 Trip Report, Part 2
I agree about the Kempinski Hotel in St. Moritz. I thought it was an excellent hotel and would have liked more time in that area. Basically, we arrived late in the afternoon and left early the next morning.
Re: Thoughts after just returning - 8-20 June 2024
Graytsky
11:12AM
We did not take or use binoculars on K&T, some did- just one more thing to carry. If you just want to say you saw something, binocs might be nice, but even with binocs you still will not likely get a decent level of detail and they will be totally useless unless the vehicle (and animal) is not in motion.
When we did K&T all drivers, not just Tauck, monitored the same radio frequency, so once an interesting animal(s) was spotted and reported on the radio, all drivers raced to that location. It can get pretty busy at times. Most are courteous and give each other and their passengers the opportunity for the best or closest photo location. But be prepared to take your photos at the first opportunity, it may be fleeting.
AlanS
Re: K&T Safari June 29
British: Susan W. Is here doing the bridges tour. We have crossed paths a couple times.
Sealord
Re: Scandinavia Tour 11 July 2018
thx, kfnknfzk. I remember how much you have enjoyed Bergen, so decided it was time to revisit...though it's a bit mixed up in my mind with Stavanger, since it was last century lol, when I spent 3 weeks in Scandinavia. This is just a short visit, so no worries. I've been to Copenhagen several times since.
Re: Timing of Acropolis Visit
Normal opening time, but since it is just as it opens or a few minutes before, you beat most of the crowds- I think our bus was the first to arrive in the lot. We had plenty of time for a guided walk around the exteriors of the Parthenon and the ruins of a few other structures, and see a few features often missed by others. You can't enter any of the building ruins. The site is littered with exposed rock and limestone rubble of old structures so not that easy to negotiate. There was actually a temple that pre-dates the Parthenon underneath of it and you can see some of the foundation that has been exposed during previous excavations. I think what and how much you see is highly dependent on the local guide and crowds. We also had a brief period to investigate on our own. You'll see the Propylaia entrance, the nearby small temple of Athena Nike, the partially reconstructed (always with scaffolding somewhere) Parthenon, the Erechtheion, famous for its porch of the Caryatids (you'll see copies, the originals are in the new museum which you visit next), and you'll look down on the remains of the Odeion and partially rebuilt Theater of Dionysus (Google Yanni Live at the Acropolis 
) on the hill sides. By the time we left, large groups were arriving and which actually made it hard to exit! The timing was perfect, however, because after leaving the Acropolis we went down hill to the New Acropolis Museum which wasn't crowed- maybe the throngs were headed there next?
AlanS