Updating my post for those of you who had questions.
Approximately 40 of 67 guests on our ship caught Covid. Once we tested positive, our care was turned over to the ship's director, Axelle. She was excellent and organized all of the hotel reservations and transportation for everyone. She also personally accompanied me (prior to testing positive) to the pharmacy to act as interpreter with the pharmacist for my husband, who had tested positive and had a severe sore throat. Everyone onboard was boosted but several people caught "colds" early on and it turned out they were positive. We believe that so many of us got ill because we were repeatedly exposed to people who didn't realize they were infecting others.
We spent five days isolating in the hotel and Tauck changed our flights twice with no issues. Yes, we made it home after testing negative. My complaint with AON is being resolved through Tauck guest services. Without Cathy's intervention over the course of two days, we still would not have the claim request.
As I said, my husband and I have taken 8 trips with Tauck. Seven have been superb; this one was not. Posting twice was an error on my part, not an attempt to spam. Kathy0529 is correct; I do not make daily visits to the forum and I do appreciate those who have offered advice. For those taking upcoming trips with Tauck, I would just caution that Covid symptoms seem to manifest the same as cold symptoms. If you feel anything or someone around you is coughing a lot, get tested immediately.
Thanks. everyone. Apologies to those who were upset by my post for whatever reason.