Best Of
Re: Tauck raises suggested tip amounts
Tauck no longer pays their TD’s extra for leading small groups, so the senior directors don’t like to lead them, plus of course, it might be inflation, but a 20% rise.
I heard that also. It's much more attractive for a TD to take a Classic size group than a small group. Tauck announced the really small group on some tours, and I wonder how they're going to handle that.
For the TD, tips are a big part of their compensation. (I still wouldn't want that job
)
Re: Tauck raises suggested tip amounts
In the meantime the cost of the tours gets higher and higher, so with the tours being so expensive why doesn't Tauck pay TD a better wage and we can tip according to the service we receive. It's getting a bit ridiculous and I don't care how many hidden pockets you have I do not like carrying large amounts of cash.
Re: Tauck raises suggested tip amounts
Yes, the coach driver work is more than an airline pilot's. In addition to dealing with the luggage (which gets harder when people bring extra), they also have to clean the coach, make sure it has fuel, dump the holding tank, etc. But I do believe Tauck could pay them a base amount for all that and those who need extra attention could then tip accordingly.
Upping the tip amount is going to result in more complaints and calls for just including it all up front like the river cruises do.
Re: Tauck raises suggested tip amounts
Assuming the TD does not have a merchant account to directly accept a credit card payment, any cc payment would then have to be processed through Tauck and then forwarded to the TD. Some of the issues: Who takes the hit on the transaction fee (Tauck or the TD); Who takes the hit on any currency conversion fee, if there is one; Does the TD have concerns if Tauck knows how much they are getting in tips from some guests; Does a guest care if Tauck knows how much they are tipping? I'm sure there are other potential issues. I understand the concern with carrying around that much cash for a few weeks, but you can always go to a local ATM in the last days and withdraw the cash for the tips in the local currency.
Funny story about a tip we gave a British based TD on the Scandinavia tour. We tipped him in US$ as I'm sure most everyone else on the tour did. The day after the tour ended he went back home and the Brexit vote happened. Those US$ were now worth about 30% more to him.
Re: Tauck raises suggested tip amounts
We are recent converts to Tauck after many Rick Steves tours. We greatly appreciate the upgraded accommodations, the generally good food, the included transfers, luggage handling. But, what we strongly dislike is the tipping policy. On RS tours no tipping is permitted. I’ve seen folks try to tip when the guide has gone above and beyond and they are told the company does not permit it. The guides and drivers are well paid and many of these excellent people have been with RS for a very long time. Now, with a much more upscale tour company, we get to carry a boatload of cash which is never safe (clothes with hidden zippers to carry $1000? Please!) ATM’s are an option for emergent cash needs but since credit cards are so widely accepted, that almost never occurs. Using an ATM abroad has always been a bit anxiety provoking as my wife keeps watch for muggers and I hope the machine does not eat my card. And how many withdrawals over how many days would suffice for these amounts? Tauck makes a point of telling you that these tips are a major part of the employees compensation. This is plain wrong. Tauck: pay these people better, include tips, raise your prices accordingly. And be done with this. If folks want to tip for services above and beyond, so be it.
Re: Tauck raises suggested tip amounts
The required amount of cash is getting pretty high, especially for a couple. As the crooks of the world start to realize that tour travelers may be carrying large mounts of cash just so they can tip, it seems like they may become more attractive targets for those said crooks.
An aside, I understand tipping for the TD because they oftentimes have to do special/different things for various people on the tour on an individual/couple basis, but the bus driver, I don’t get that. Isn’t it their job to drive the bus safely for the entire tour. It’s not like they are making special runs on the bus for various people. It’s exactly the same for the entire group. For the case of the driver, because of the nature of the job it doesn’t seem appropriate to tip.
Next up, will we see airline pilots standing by the exit door with their hat out expecting a tip as we deplane. I don’t see how the bus driver is any different than an airline pilot. There is no special/individual/unique service provided by a bus driver to different members of the tour. The exact service they provide is simply doing their job for the entire tour.
I don’t think tipping bus drivers makes sense.
The paradigm of moving more and more things to where a tip is expected or at least requested seems wrong to me.
Re: Tauck raises suggested tip amounts
Ok, then it’s time to see if we can pay via credit card or maybe that way after we return home. It’s too much cash to carry around. And no, I’m not going ot Venmo. Or wouldn’t it be easier to raise tour prices (again) so TD’s can get better pay.
British
Re: Our Review of the The Rhine, Swiss Alps & Amsterdam River Cruise.
My wife and I went on our 1st Tauck 14 day river cruise from Amsterdam to budapest in sept. Of 24.
We had a great experience!!
Tauck employees all went out of their way to give us everything we wanted.
If we asked for it they came through. The room was great!! [ but it was the largest one available].
Room service was a nice luxury, acomidating anything we wanted, even though it wasn't on the menu.
When the weather was nice we just asked and they took bikes off the boat and parked them on the dock and put them away when we returned. We had very exclusive experiences as promised, a nice variety of things to do and places to see.above all we were very impressed with the handling of any unforseen difficulties.
Which there were, not the fault of Tauck but weather not in their control.
Record breaking high water on the rivers caused trip interruption, the boat couldn't go further , 4 days left until budapest, they shifted the tour the best that could be expected.
Where we missed out on somthing they went over and beyond to make a better experience.I know this last 4 days cost them alot of money but they made our happiness their highest priority.
Even after we returned home we recieved in the mail a sizable refund check as a Justice for any inconvenience.
Also gave us a sizable credit voucher for our next trip.
The staff really cared and we could also see that that the company they represented had the same compassion.
We trusted Tauck with our 40th anniversary trip , and I feel that they didn't take it lightly that we paid a substantial price and trusted them, and they took very good care of us.
Any company can easily be praised for doing a good job when things go smooth,
It takes an exceptional company to come through when the unexpected arises. We will be traveling with Tauck again for sure!!!
Re: Received the 2026 preview brochure
Sorry about that. Yes that was an auto correct. Ugh. Meant it to say added back a tour they use to do.
Re: Unfortunate mess up of Danube cruise
I just returned from the Xmas markets on the Danube. I also had a fabulous time and we lucked out with good weather. But, I found out the last day before my departure for home that my first of two flights to the states was cancelled because of high winds. I went to the cruise director on board and within an hour had new flights, a post hotel for the nite with all transfers, and she had also notified Tauck and started the claim with my insurance. I booked both flights and insurance with Tauck. I was a solo traveler this time. I can’t say enough good things about Tauck. We have traveled 15 tours over 40 years and each one has been top notch. Merry Xmas everyone



