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Tauck docks ship next to loud night club. Unable to sleep for 2 nights of Seine Cruise.

edgee

Encountering a disturbing situation on current Rendezvous on the Seine river cruise. Second night now docked in Paris next to a riverboat restaurant/night club. Loud music literally shaking glass windows/doors blasting into our cabin from 9 p.m. to 2 a.m last night. Now exact same issue for second night. Tauck river boat team says there is nothing they can do about it. They have looked at moving the ship, but say it is not possible. So now 2nd night where we will get less than 4 hours sleep before waking up early for tours. This is not luxury. Poor planning on Tauck's part. Have lost much respect for the company.

Comments

British

I understand your frustration but it is not Tauck’s fault as they say. They have tried to move the ship but it’s crazy in Paris throughout the summer months

edgee

Strongly disagree. How can it not be their part in that planning is poor?

British

Is the nightclub river boat always there, if it is that’s not good. However I don’t think Tauck has a choice where to dock, they have to go where instructed

edgee

Boat is permanently there. Serious planning error.

British

Hey, didn’t you just get free GOT’s for your Bridges tour next year…..you can’t complain about that. We didn’t get it for our family of nine on our first Bridges tour and we’ve traveled with Tauck since 2003.

kfnknfzk

Tauck does not choose docking locations; those locations are assigned to them. Although your situation is unfortunate, unless another ‘slot’ opens up there is nothing Tauck can do.

With respect, complaining here is not going to mitigate the situation.

OurTravels34

Both British and kfnknfzk are more than 200% correct. There isn’t anything to complain to this extreme length when docking assignments are out of their control. They haven’t dock where they are told to dock. It’s not as if any riverboat can dock where they would like! That would create another set of problems.

kfnknfzk

Bumper cars on the Seine!

For those who might be taking future river tours, you might enjoy visiting the captain in the wheelhouse (not sure if that is the correct terminology.) There is usually a sign-up sheet at the reception desk. You will learn a little about the “rules” of sailing the rivers and, yes, the very regulated docking protocols. We found it fascinating.

Choc

Thx edgee for the heads up. I will pack my super ear plugs. I am on that cruise in 2 weeks.

edgee

Not clear if Tauck has never parked in this trouble spot before or if they "rarely" have been there. For this problem being on the right side of the ship would hear less noise..

Wan

Wow that is not a fair situation. Maybe nothing can be done about the boat docking question, but if the nightclub is docked next to hundreds of people who are trying to sleep, then a stricter noise regulation should be imposed. Just to be fair. But nothing we can do about that either. I appreciate that edgee gave everyone a heads up.

British

I guess in France there are no noise rules.

edgee

No, British, there ARE noise rules, but they only apply in zoned residential neighborhoods. M.S. Espirit was docked in a zoned commercial neighborhood...therefore zero noise rules, we were told.

mil

Edgee- switch to another company.... if you think Tauck it's not catering to your needs.

edgee

Mil...No need for non constructive "love it or leave it" posts.

Claudia Sails

I'd be super pissed if this had happened on a cruise. I doubt Tauck/Scylla has much control if it just happened but should certainly work to prevent it happening again. Its clear river ship docking has changed in Paris and on our recent cruise ending in Amsterdam we were docked in a location new to us.

Tourism in Europe post covid is a challenge. Lots of demand, cities reducing access by large motor coaches, warmer than normal temps in areas with no AC. We enjoyed our recent Scandinavia tour but cringed at the sight of cruise ships with thousands on board.