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TRAVEL ALERT: High Waters in Europe -Updated June 19, 2013
Update for June 19:
Water levels are decreasing in many areas of Central Europe subjected to recent flooding, although localized impacts to our river cruises and land tours remain. We continue to monitor affected areas and are providing updates as conditions evolve and new information becomes available to us. We are committed to delivering the best travel experience possible, and as always, our guests’ security, safety and enjoyment are our utmost concerns.
PLEASE NOTE:
• As you would expect, on-hold times for incoming calls are currently longer than normal, due to a higher volume of incoming calls and to the number of outgoing calls being made to guests traveling on impacted departures.
• To obtain the latest information in the most efficient manner possible, and to avoid experiencing frustration with extended on-hold times, we kindly suggest that you monitor this page for the most current updates.
• If you are scheduled to travel with Tauck and there is a need to alter or cancel your journey, you will be notified by Tauck’s Guest Relations Team via a personal call as soon as we are aware of changes.
• Unless otherwise notified, guests scheduled on June departures in Central Europe should assume that their journeys will be departing.
Impacted River Cruises:
NEW: The Black Sea to Budapest – June 21: High water levels continue to make their way toward the lower reaches of the Danube, preventing us from offering our guests a cruise experience there that meets Tauck’s standards. As a result, and after continued and careful analysis of conditions in the region, we have decided to cancel this departure. We are in the process of contacting impacted guests.
The Blue Danube – June 13: This itinerary is operating with changes to sailing times/duration, with added motorcoaching; most sightseeing preserved. Guests are being kept informed of all changes by our riverboat staff.
Rhine and Moselle – June 7: High water levels on the Moselle River prompted us to eliminate our scheduled sailing days along the river (Days 7-9). All regularly included sightseeing on Days 7-9 was still offered, however, via daily motorcoach transport.
The following 2013 departures were canceled:
• June 14 – Budapest to the Black Sea
• June 6 – The Blue Danube
• June 2 – Grand European Cruise
• June 2 – Amsterdam to Budapest by Riverboat
• May 30 – The Blue Danube
Land Journey Update
June 13, 20, 27 – Ultimate Alps and Dolomites – No sightseeing modifications at this time
June 15, 29 – Romantic Germany – No sightseeing modifications at this time
June 8 – Warsaw, Budapest, Vienna, and Prague – Minor sightseeing modification at this time – guests could not walk on the Charles Bridge
June 9, 19, 30 – Imperial Europe: Budapest, Vienna and Prague – Possible sightseeing modifications in Cesky Krumlov. We are in contact with our suppliers in the area and are waiting for an update.
June 16 – Alpine Adventure – No sightseeing modifications at this time
Warsaw, Budapest, Vienna, and Prague – Jewish Heritage Journey:
June 12 – Visit to Theresienstadt on Day 12 has been canceled, roads are flooded, and museums are closed. We have arranged an architectural tour of Prague and lunch in local restaurant.
June 26 – Operating as advertised.
Water levels are decreasing in many areas of Central Europe subjected to recent flooding, although localized impacts to our river cruises and land tours remain. We continue to monitor affected areas and are providing updates as conditions evolve and new information becomes available to us. We are committed to delivering the best travel experience possible, and as always, our guests’ security, safety and enjoyment are our utmost concerns.
PLEASE NOTE:
• As you would expect, on-hold times for incoming calls are currently longer than normal, due to a higher volume of incoming calls and to the number of outgoing calls being made to guests traveling on impacted departures.
• To obtain the latest information in the most efficient manner possible, and to avoid experiencing frustration with extended on-hold times, we kindly suggest that you monitor this page for the most current updates.
• If you are scheduled to travel with Tauck and there is a need to alter or cancel your journey, you will be notified by Tauck’s Guest Relations Team via a personal call as soon as we are aware of changes.
• Unless otherwise notified, guests scheduled on June departures in Central Europe should assume that their journeys will be departing.
Impacted River Cruises:
NEW: The Black Sea to Budapest – June 21: High water levels continue to make their way toward the lower reaches of the Danube, preventing us from offering our guests a cruise experience there that meets Tauck’s standards. As a result, and after continued and careful analysis of conditions in the region, we have decided to cancel this departure. We are in the process of contacting impacted guests.
The Blue Danube – June 13: This itinerary is operating with changes to sailing times/duration, with added motorcoaching; most sightseeing preserved. Guests are being kept informed of all changes by our riverboat staff.
Rhine and Moselle – June 7: High water levels on the Moselle River prompted us to eliminate our scheduled sailing days along the river (Days 7-9). All regularly included sightseeing on Days 7-9 was still offered, however, via daily motorcoach transport.
The following 2013 departures were canceled:
• June 14 – Budapest to the Black Sea
• June 6 – The Blue Danube
• June 2 – Grand European Cruise
• June 2 – Amsterdam to Budapest by Riverboat
• May 30 – The Blue Danube
Land Journey Update
June 13, 20, 27 – Ultimate Alps and Dolomites – No sightseeing modifications at this time
June 15, 29 – Romantic Germany – No sightseeing modifications at this time
June 8 – Warsaw, Budapest, Vienna, and Prague – Minor sightseeing modification at this time – guests could not walk on the Charles Bridge
June 9, 19, 30 – Imperial Europe: Budapest, Vienna and Prague – Possible sightseeing modifications in Cesky Krumlov. We are in contact with our suppliers in the area and are waiting for an update.
June 16 – Alpine Adventure – No sightseeing modifications at this time
Warsaw, Budapest, Vienna, and Prague – Jewish Heritage Journey:
June 12 – Visit to Theresienstadt on Day 12 has been canceled, roads are flooded, and museums are closed. We have arranged an architectural tour of Prague and lunch in local restaurant.
June 26 – Operating as advertised.
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