TRAVEL ADVISORY: Danube River & Western Canada - Update June 27, 2013


Travel Advisory


Update for June 27:


FLOODING IN WESTERN CANADA:

Torrential rains in the Canadian Rockies have ceased and floodwaters have receded. All upcoming Tauck tours in the region are scheduled to operate, some with changes as detailed below.

If you are scheduled to travel with Tauck and there is a need to alter or cancel your journey, you will be notified by Tauck’s Guest Relations Team via a personal call as soon as we are aware of changes.

On-hold times for incoming calls are currently longer than normal, due to a higher volume of incoming calls and to the number of outgoing calls being made to guests traveling on impacted departures.

To obtain the latest information in the most efficient manner possible, and to avoid experiencing frustration with extended on-hold times, we kindly suggest that you monitor this page for the most current updates.

Impacted tour: Best of the Canadian Rockies
Hotel closure: Westin Calgary (used only for early-arriving guests)
Hotel closure: The Delta Lodge at Kananaskis (Day 1 hotel)

Impacted departures and actions:
June 28: The Sheraton Suites Calgary been substituted for both hotels noted above, and guests are currently being notified. The scheduled helicopter flightseeing will not be offered.
July 5: Uncertain if hotels will have reopened by this time. If they have not, guests will also stay at the Sheraton Suites Calgary.
July 7 and beyond: Both hotels are expected to be open.


Impacted tour: Canadian Rockies plus Glacier National Park
Hotel closure: Fairmont Palliser (used only for early-arriving guests and night of Day 1)

Impacted departures and actions:
June 26: Early-arriving guests were accommodated at the Executive Royal Hotel Calgary; the Sheraton Suites Calgary hosting all guests the evening of Day 1.
June 29: Early-arriving guests will be accommodated at the Sheraton Suites Calgary. All guests will be accommodated at the Sheraton Suites Calgary on the evening of Day 1. Guests are currently being notified.
July 7 and beyond: Hotel is expected to have reopened.


Impacted tour: Grand Canadian Rockies
Hotel closure: Westin Calgary (used only for guests staying on after their Tauck tour concludes)

Impacted departures and actions:
June 20: This departure is currently operating and changes have been communicated on-tour with impacted guests.
June 25: Currently assessing impacts, if any.
June 29 and beyond: Hotel is expected to have reopened.


Impacted tour: Wonders of the Canadian Rockies
Closed road has been reopened.

Impacted departures and actions:
June 29: Previously announced changes to Day 1 (due to the closure of Rte. 1) will not take place, as the road has reopened earlier than initial estimates. This tour will operate normally.
July 13: No impacts expected
July 20: No impacts expected


EUROPE

Water levels have decreased across areas of Central Europe that were subjected to recent flooding. The Altenwörth lock on the Danube River between Krems and Vienna reopened early this morning local time, and we anticipate that all current and upcoming Tauck river cruises will operate normally.
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