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Website Error for "My Profile"

jsampson514jsampson514
in General Discussion
Is everyone else getting a "We're Sorry" error message when clicking on the "My Profile" at the top of the Tauck webpage? Is anyone from Tauck monitoring this board who could communicate the error?

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    Tauck EmilyTauck Emily
    Hi jsampson514,

    I am sorry that you are having issues with our website. I have reported your issue to our IT department for a resolution. You should hear back from someone at Tauck for a resolution.

    Hope this helps,
    Emily

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    Kathy18Kathy18
    I did not have a problem with "my Profile" this evening. In order to sign on to reply on the Forum, I signed in and my profile appeared first. Every time I sign in, I have to go through My Profile and have never received a message saying "We're Sorry".
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    TauckTimTauckTim
    edited January 2014
    Hi jsampson514,

    I'm very sorry that you've been experiencing issues using our website. I sent you an email about this a few minutes ago; your profile should be working now! Thank you for reaching out to us about this, and please email me back if you have any further issues.

    Best,
    Tim
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    roz47roz47
    I constantly have an error message once I am signed in. I have just about given up.
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    TauckTimTauckTim
    Hi Roz47,

    I'm very sorry to hear that the website's been giving you problems. I'll send you an email later today; I'd like to work with you to get this working!

    Best,
    Tim
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