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Planning a trip in 2027

lanceholtlanceholt
in General Discussion

I am planning a trip for 2027, but my wife was diagnosed with Alzheimer's in 2025. I asked my travel agent if I could substitute my daughter for the trip if my wife was unable to travel. Tauck came back NO, no substitutions . Does anyone have a contact at Tauck to try and get exemption for a unfair policy/

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    BritishBritish

    If Tauck changes the rule for you, they set a president.
    I guess you would have to book the tour for you and your wife, taking out the insurance, Then ‘cancel for any. Reason’ then rebook taking out new insurance. However, if there is a wait list, you might find yourself at the end of the Wait List.

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    Claudia SailsClaudia Sails

    I don't understand what the issue is wrt Tauck unless you had booked as a couple sharing a room and now want 2 singles which there may be limitations in the number and the price is different. Or a concern with who the guest protection was issued to. Unfortunately you are working through a TA so you aren't in a good position to question Tauck directly.

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    kfnknfzkkfnknfzk

    It is possible you were given misinformation. I recommend contacting Tauck directly and explaining your situation. Tauck is known for their exemplary customer service. Good luck to you.

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    BritishBritish

    I thought if you booked with a travel agent that you could not call Tauck directly.

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    MikeHendersonMikeHenderson
    edited 3:03AM

    I'm not sure I understand your situation. I'm assuming you have a tour booked with you and your wife for 2027. If so, you can cancel it with minimal loss - at most you would lose your deposit.

    Then book the trip with you and your daughter.

    But maybe what you want to do is wait until 2027 to see if your wife can travel and make the swap then if she can't. I doubt if you'll get agreement from Tauck for that. You'll have to make the decision now.

    [ I don't know all the requirements, but if this is a land tour, you could purchase the "Cancel for any reason" insurance and get all your money back except the insurance payment when you decide your wife can't go. Then quickly re-book with you and your daughter before someone else get the opening you just created. But that won't work if it's a river or ocean cruise - you'd only get 50% of your money back.]

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    MikeHendersonMikeHenderson
    edited 2:51AM

    British - I thought if you booked with a travel agent that you could not call Tauck directly.

    I'm sure Tauck will talk with your but to make changes, you'll have to go through your travel agent.

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