Tauck is the best!
We had booked Douro RIver Cruise for July 2022. A couple we med on a previous Tauck tour called and asked us to go with them on small ship cruise Treasures of the Mediterranean Isles for October 2022. We called Tauck to see if we could transfer the deposit and Cruise Protection Plan. We were first told we would have to cancel the river cruise and would get out deposit back but that we would lose the Cruise Protection Plan and then rebook, We thought about it and decided we would be ok with losing the cost of the protection plan. We called back to make the new reservation and were told that Tauck would make an exception and apply the funds for both deposit and protection plan and we just had to pay the difference. We were delighted.
This is not the first time Tauck has come through for us. On our Budapest to Amsterdam river cruise om 2018 we had to change riverboats twice due to low water. It was a smooth transition but a little inconvenient. To our surprise a few weeks after we were home we each received a voucher for $750, I am not sure how many other tour companies would do that,
We would not travel with any other tour company.