(Somehow my previous post on this topic disappeared so I’m attempting to recreate it from memory. Sorry to those of you who previously commented.)
We recently returned from the Yuletide Spirit tour aboard the MS Grace. I will write a detailed review once I feel better from the lousy cold I brought home.
I’d like to quickly let everyone know about a pilot program we experienced. Arthur’s will be open for dinner by reservation only, with serving family-style. Thus did not go over well with the passengers, as there was no option for a more casual dinner, especially after a long day of touring. They also have modified the menu for lunch, eliminating such favorites as the great mac and cheese. (When we inquired about it one day at lunch, they kindly made it for us!). We did not experience this on the MS Joy the prior week.
There was a lot of grumbling on board, and the staff encouraged us to put this on our surveys. We were also given a mid-cruise survey specific to the food service. Curiously, there was no “what did you not like”; there was a lot of writing between the lines.
There is also a pilot of a new menu format in the Compass Rose.
I’d be interested in knowing if this pilot is occurring on any other ship. I don’t know if it’s being driven by Tauck or Scylla.
