Tour set for August 1
Why has Tauck not contacted us about this tour? We heard by news that 50% of the town of Jasper has burned, Jasper National Park is closed, there continues to be smoke and fire in the area and we have heard nothing from Tauck. We have flights in and out of Calgary that we need to cancel or change. Early arrival??? No information is given when we call. Tauck is a respected travel company and this is not your first rodeo.
0
Comments
Very strange. Do you use a travel agent? Does your tour go to Jasper?
Hang on, did you see this?
Tour & Cruise Status by Destination
(July 26, 2024) As reported in the media, wildfires in western Canada continue to burn in and around Jasper National Park, prompting a mandatory evacuation order where Tauck operates several itineraries. With the safety and security of our guests and employees always our top priorities, Tauck has made the difficult decision to cancel the following upcoming departures:
Best of the Canadian Rockies - departures through 7/30
Canadian Rockies & Glacier National Park - departures through 7/30
Vancouver & the Rockies by Rocky Mountaineer - departures through 7/30
Grand Canadian Rockies - departures through 8/9
Wonders of the Canadian Rockies - departures through 8/10
We continue to monitor conditions in the Jasper area on an ongoing basis and at present, plan on operating all other departures in the region as scheduled. We expect to make additional decisions regarding future tours on Monday, July 29th. We ask that guests and travel advisors kindly refrain from calling Tauck for a status update as we are reaching out to guests and advisors in order of their upcoming departures.
2024 Canadian Rockies and Glacier Tour scheduled for August 19th 2024 departure. We received an email today that they still don't know the status of our trip. But they will send an email or call us when they know any details.
So it is July 30th-what is your decision so those of us on the August 8 tour can make alternative plans one way or another.
Tauck has always been respectful to its clientele. I know for a fact that the Jasper Lodge is closed till August 31, 2024.
Please make a decision now so your guests can have time to make alternative plans. Thank You
Tauck does not monitor the forum. I don’t know what you can do since they are so adamant that no one calls them. Have you checked the website ot see if they have posted any further information?
Sorry. They have never rejected my call. Call them!
Tauck should have cancelled the August 9 "Best of the Canadian Rockies", rather than changing it drastically and expecting people to just spend more time in the first two stops. After all these years with Tauck I feel let down. I realize the fires are not Tauck's fault, but they DO control the trip and guests should have been afforded the opportunity of choosing the modified Canadian trip or getting a refund. I'm taking 4 people to Spain through Tauck next year and am reconsidering that now.
Did Tauck give you the option to reschedule? I would think that Jasper is a highlight of the tour. Not much notice. of course there is the issue of insurance for the airfare. Call them.
Trip to start August 12th to Canadian Rockies and Glacier. Nothing from Tauck. I have a travel advisor and was told I would be notified as soon as decisions have been made.