Welcome packet

Is there such a thing and when do we receive. Leaving on italy tour next monday


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    edited September 2023

    About 6 or so weeks ago you should have received an email from Tauck with a "Get Documents" link near the bottom. That link takes you to your final documents that include summary of purchase, emergency contact information, lodging (w/contact info), airport transfer info, itinerary, etc.

    Check your emails from Tauck or your SPAM folder. The subject line may be something like, "Important Pre-Departure Tour Documents" You can also find this info in your online account. In the past this info was contained in a spiral-bound booklet (often referred to as the "Green Book" that was mailed about 6 weeks prior or sometime after you made final payment.

    If you booked through a Travel Agent theTA should have received the email and forwarded it to you.

    If you can't find the email and never set up an online account, call Tauck or your TA immediately.

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    The Green books also were mailed with Tauck luggage tags for your checked bags. Now you get them from your Tour Director on the first day.

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    Thank you

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