CPAP distilled water
I contacted Tauck a requesting assistance with having distilled water for our CPAP devices at each of the hotels on our upcoming “In Footsteps of Freedom Tour.” I was politely told to purchase bottles of distilled water after arriving at the hotel and then to place the bottles in a carry-on bag throughout the trip - not the helpful answer I was hoping or expecting to hear. Instead, I personally called each of the 5 hotels and made my own arrangements to ensure having distilled water at each location. Tauck, as my travel advocate on this tour, I expected more.
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I hear where you are coming from, but can you imagine the logistics involved for Tauck if every traveler requested something special to be available at each hotel throughout the tour. Calling on your own seems to be the best solution, guaranteeing that the result met with your desires.
And I know that many folks do not use travel agents, but that is certainly something that a decent travel agent would handle.