Spammers

Smiling SamSmiling Sam
in General Discussion
It seems like the forums are getting 'Spammed' more and more frequently by people blasting out advertisements to multiple forums. This activity diminishes the usability of the forums for people that desire them to be valuable sources of information for fellow Tauck travelers.

For Tauck Tim, etal: Perhaps Tauck could somehow limit the participation in the forums to people that have travelled with Tauck in the past or people that have a current reservation for a trip. I know this may restrict some real travelers, but it seems a better option that having all forums blasted by advertisements.

Comments

  • BritishBritish
    Tauck did not seem to be interested in stopping potential customers use the forums, which I can understand. I will report a few of these as spam, hsve you done that? Tauck Tim does not seem to be around at the moment.
  • Smiling SamSmiling Sam
    I have not reported them as spam. Not sure of the process. I understand that Tauck will trade off the value of eliminating potential customers vs keeping the forums usable by actual customers. Would be nice if the 'Spammers' simply observed forum etiquette and didn't use them as mass mailing advertising websites. I know that isn't likely.
  • TauckTimTauckTim
    Hi guys!

    I'm around, don't worry! We're having an on-call person check the forums on our off-hours; looks like the spammer last night crept in at around midnight/1 AM EST, probably after the on-call person went to sleep for the night.

    We're working to do an upgrade to the forums (which is in testing right now, so you can look for it reasonably soon) that will include (in addition to a substantial visual upgrade and a few new features) automatic spam-blocking, which should make life easier for everyone except the spammers.

    If you see spam on the forums, especially if it looks to be a one-off post, please feel free to send us a note at esupport@tauck.com -- we'll take care of it as soon as we possibly can!

    Thanks for understanding, folks!

    -Tim
  • BritishBritish
    Thanks Tim, you are around. I am not in the US at present so saw these earlier than most people would. I hit the 'report abuse' after seeing smiling Sam's comment.
  • drjoe11drjoe11
    Hi Tim:

    he darn spammer is at it again. He has just about blocked the site from anyone trying to enter stuff.

    Joe
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