Why can't I get in touch with Tauck

We are scheduled for the Canyonlands trip in under 3 weeks. Tauck has quit sending out booklets and so far we haven't received anything via email either. Calling the 800 number gets nowhere. They don't answer their emails.
We have travelled with Tauck for 15 years and I get that Covid is creating problems but that is no excuse for a total lack of customer support.


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