Cutting it too close- short layover

I debated whether to post this since we only made one or two good decisions, one of which was run like heck, others were bad!

We returned from the Blue Danube last week. It was a great trip but our air experience could have put a real damper on it at the start!

I booked our flights many months ago. A few months before departure Delta changed flight times for our Raleigh-Durham (RDU) to Boston (BOS) leg. Instead of a 1 hour layover, which would have been perfect, we now had only 34 minutes! I debated about changing flights but since we rarely have delays at RDU, BOS is comparatively small, and domestic arrival and international departure gates at BOS are in the same terminal, my first and potentially most serious mistake was to leave things as they were.

Just a few minutes before boarding at RDU they announced there would be a 30 min. delay due to Air Traffic Control(???) I leaped up and was the first to the desk. After I informed the agent about my situation she attempted to get alternative flights but couldn't find anything that would get us to Prague anywhere near our original scheduled time! In fact, in addition to missing our BOS to Amsterdam (AMS) flight, it was looking like we woukd arrive a day later than planned- we would miss the tour of the Jewish Quarter I booked for our arrival day, AND the all day excursion to Cesky Krumlov I booked for the next day (tour Day 1). In fact, it was even looking like it might be tough to make the Welcome Dinner! I was feeling really depressed as I started the re-booking process by phone with Delta, when my wife informed me they were going to board the plane now- only about 15 min. late- so I said lets go for it. The pilot got us there quickly, making up most of the lost time, but another plane occupied our gate and it took precious minutes to get reassigned and taxi to the new one- our 34 min. which had been whittled to 15 - 20 min. was now only about 10 min.!!! We were the first off and literally ran to the next gate and were the last to board- the door closed and push-back occurred before we were even settled in our seats! The RDU crew had alerted the BOS - AMS flight we and two other passengers were on the way, so they kept the gate and aircraft door open. The reason for the delay- the VP in AirForce #2 was flying into/out of(?) BOS so ATC cleared out all flights!! I've never heard of such a thing!?!? Once aboard, I used Delta's app to confirm my suspicion that our bags had not made the flight. I wasn't worried because there are multiple flights daily from AMS to PRG and we had emergency clothes in our small carry-on. It didn't take long to recover and chill out- thank goodness for lay-flat business class seats!

The remainder of this half of the trip was uneventful. As I suspected our next short layover, 1 hr. in AMS, would be longer - our flight arrived 30 min. early, which they often do this time of year due to Jet Stream tail winds. We arrived in PRG on time and our bags showed up at the hotel about an hour after we returned from our walking tour. All's well that ends well, for now.

Our return flight connections were just as stressful. The scheduled layover in AMS was 55 min., short to start with, but our (KLM) plane was 30 min. late departing Budapest (BUD.) Again, we were first off in AMS, but had almost no time and a longer distance to get to the next gate. We were going from Schengen to Schengen and didn't need to pass through immigration, though evidently had to go through a "transfer Interview" process. At AMS it is something you must do now, sometime before you board your next flight. The interview area was just off to the side of the main concourse, there is no physical barrier, and you don't need to "pass through it" to reach your gate! This was all new to us- we were in a flat out sprint, so in our haste, we just blew by it!!! We were told our next plane was leaving from Gate 1, it wasn't! An agent there quickly pointed us to Gate 2, which was nearby, but partially hidden. Again, luckily the people at the gate had been alerted we were coming and were waiting for us. But, when our boarding passes were checked by a security person, he said with annoyance, "you did not answer the questions, you can not board!" He was about to deny us boarding until one of the gate agents suggested he ask us the questions now. Luckily, he begrudgingly complied, "Did you pack your own bags, are you transporting anything for someone else?" etc., then allowed us board. This time the plane was slower pushing back. We were headed home so it wasn't critical that we make the flight and as our flight attendant said, "it never killed anyone to spend a night in Amsterdam."

We made it, but just barely. It was nerve wracking, and at the same time exciting, but I think I will leave more time in the future! Again, what a wonderful trip!!

We took the walking tour, then my wife took the short bike ride to Weissenkirchen and back while I toured the monastery and climbed up to the castle in the neat little town of Durnstein:

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Comments

  • Alan,
    Thanks for the tips about the Amsterdam airport. We are going through there next week.

    Traveling with you sure sounds exciting!!
  • What a nightmare, Alan. Guess you will be arranging a longer layover time for your next trip...what the heck, those business lounges aren’t so bad, with the exception being Mumbai...beautiful airport, very crowded lounge, and we arrived in it at 12:01AM on Republic Day, a dry day in India, to wait 3 hours for our 3:30 AM flight!
    Yes, they do close air space when POTUS ( and, now I see the VP), is arriving or departing. We had that happen when returning to San Francisco from a long international flight. Obama was leaving and we had to circle for 45 minutes! I am pretty sure that’s not gonna happen in the next 3 years, however! California is not too high on the popularity list...maybe 53 out of 52!!??????
  • edited April 2018
    Alan. Congratulations on surviving your ordeal. You made me a nervous reck just reading it. We always like to have at least two hours between flights but even so, we have missed planes in the past despite good planning like this. We have always tried to avoid Delta since they almost bumped us off a flight many years ago when my mother in law was with us and the experience made her ill with worry.
    One of the reasons I always wear shoes that I can run in and a backpack instead of a wheeeled carry on is because I can gain precious minutes if we have to hussle to get a flight.
    When you have had time to decompress, I would love you to write a general overview of a riverboat trip, I think this might be your first. We take our first river cruise next year and I would love to get your pros and cons and general observations compared to a Tauck land tour. Thank you ????
  • Wow, only 55 minutes in Amsterdam? You're lucky you made it. We had a 2 hour layover there coming back from the Rhine. Thought I'd have plenty of duty free shopping time. Wrong. We flew in from Basel which landed in what looked to be an airplane parking lot. Had to deplane and travel into the terminal, then stand in a long customs line and another Delta security line. Somewhat shorter due to Sky Priority boarding. Were told to go to the gate immediately and actually caught a ride with a golf cart driver. Then my husband got tagged for extra security (wiping your hands for bomb residue). I was waiting for him and got grabbed as well. Makes you wonder and worry about what you may have inadvertently touched.

    Darn VP's. I almost got run over by Al Gore's motorcade in DC once when our command was supporting a charity fun run. Secret service driver in a huge black SUV. Arg.

    Glad you made it back safely in spite of the extra drama. Hope the cruise was enjoyable.
  • edited April 2018
    I posted this on another thread, but it fits in the exciting connections category. We were on BA going to our Baltic and St. Petersburg cruise on May 27 of last year when all of British Airways shut down due to a humanoid caused computer crash. They (BA) did nothing for us. They actually told us to get out of the airport, and they had guards on the elevators at Heathrow so you couldn’t get up to the ticketing area. Went to the Sofitel in terminal five where we have stayed before, but of course they were overbooked. We sat in the bar making $400 worth of phone calls trying to find a hotel and a ‘fix’ to our problem. After a couple beers we got reservations at the Radisson Blu Bloomsbury street, the concierge got us a limo (the taxi line was miles long), and we went on a three day vacation in London. After we arrived at the hotel I got tickets on SAS to Stockholm that got us there just in time to get on our ship. Our luggage went on vacation in Frankfurt ... never saw it until we got home. We missed the first three days of our trip, but Tauck and the insurance covered absolutely everything. We were totally compensated and got what my wife considered a ‘free’ three day vacation in London. We had been to Stockholm before anyway. I have to admit that the stress level was off the chart until we got the SAS tickets.
  • edited May 2018
    British wrote:
    When you have had time to decompress, I would love you to write a general overview of a riverboat trip, I think this might be your first. We take our first river cruise next year and I would love to get your pros and cons and general observations compared to a Tauck land tour. Thank you ????

    British, yes this was our first river cruise. Here is the short version of why I liked this trip:

    Tauck
    Less than full (2/3?) boat (I'm still a small group kinda guy)
    Good CD & TDs
    Generally fantastic local guides everywhere, especially Tereza, the one from PragueWalker we booked on our own for Cesky Krumlov and Prague Jewish Town
    Amazing crew- friendly, accommodating, attentive, hard-working, and often funny
    Not having to pack every two days. Only wish we could have stayed aboard instead of moving ashore in Budapest
    Nearly-new (2 years old), well-maintained boat (Ms Joy)
    Can't beat a Cat 3 loft cabin for size and bang for the buck
    Very good (and convenient*) food on the ship, and choices. *We are not foodies and hate searching for and having to select places to eat- real time killer (typical so-so welcome and farewell dinner fare, however, but at gorgeous venues + entertainment)
    My sometimes-reluctant, but eventually game-for-almost-anything, and overall wonderful traveling companion.
    Great old and new friends (3 from K&T, 2 of them also did P&G with us, + 2 who were friends of our friends). p.s. 4 of us are are headed to Botswana in 2019!
    Outstanding and varied itinerary (I still have mixed feelings about having to choose options- I want to do everything)
    People and places of the visited countries- can't beat an itinerary that includes killer cities of Prague, Salzburg, Vienna, Bratislava, and Budapest, plus the smaller towns of Regensburg, Cesky Krumlov, and Durnstein
    Did I say Tauck?
  • Ohhhh...I leave in 3 weeks, on BA, and you are all making me nervous!!! With that said, my missed flight to Vietnam and the ensuing Keystone Kops series of events to make our Halong Bay junk cruise before our tour makes for my best travel story EVER!! It wasn't funny at the time, but in hindsight makes for a great tale!
  • We had a similar harrowing too-short layover at Heathrow coming back from Budapest after the Blue Danube trip in 2016. Having to change terminals there is the absolute worst. We're on a non-stop KLM flight from SFO to AMS next week for Rhine & Moselle trip, and will fly back to Amsterdam from Zurich at the end for a couple more days there before coming home. NO layovers this time. It's already less stressful just thinking about it!
  • edited April 2018
    Speaking of flights . . . I, as do many others, try to avoid CDG and Air France because of the all-too-often airport and airline labor actions.

    There were rumors before that came true during the trip. Friends got caught in the mess. Delta came through, however, with changes that were actually better than their original flights! It could have gone the other way!
  • We just returned from the “Holland and Belgium in Spring” cruise and it was wonderful. Keukenhof was in full bloom with over 7 million bulbs planted. Several airline “lessons learned” on this trip. Since we stopped for a week in England it was more economical to book AVL-LHR round trip, and LHR-AMS round trip. What we didn’t know on the return from AMS to AVL was they would not check our luggage directly to AVL as we had two bookings. We had to claim our bags at Heathrow, clear immigration, change terminals and go thru immigration and security again. Initially our flight from AMS was delayed due to high winds and only one runway operating. Missing our connecting flight was almost guaranteed even though we had planned three hours to connect at Heathrow. Miracles do happen as the winds subsided and we were only an hour late departing AMS.
  • We had similar experience in AMS when returning from Tanzania last September. The extra questioning lane was a new one for us then, and we were surprised to go through that after we'd already had two really thorough body searches and our bags were also opened. That extra lane added at least a half hour to the transfer. We'd had about 3 hours, and it took us about 2.5. No Sky Priority boarding or transfers at all, in one word mess. We did make connections, and have gotten skittish about the amount of time we have anywhere for transfers in most places.
    Alan, the cruise sounds great~ we'll take a look for next year.
  • edited May 2018
    mazalea wrote:
    We had similar experience in AMS when returning from Tanzania last September. The extra questioning lane was a new one for us then, and we were surprised to go through that after we'd already had two really thorough body searches and our bags were also opened. That extra lane added at least a half hour to the transfer. We'd had about 3 hours, and it took us about 2.5. No Sky Priority boarding or transfers at all, in one word mess. We did make connections, and have gotten skittish about the amount of time we have anywhere for transfers in most places.
    Alan, the cruise sounds great~ we'll take a look for next year.

    I had reservations about a cruise- too many people and choices to make, but as I said above- it was great and far surpassed my expectations. It didn't hurt, that for so early in the season, the weather was fantastic! I just wish I had taken a few short sleeved shirts! : ) So, go for it!

    Also, consider arriving early so you can have your cake and eat it too by visiting Cesky Krumlov on your own with a private guide (so you can go to Salzburg with Tauck later) and doing the same with a tour of the Jewish Quarter (so you can do the Old Town tour with Tauck). My only regret, was due to the driving time, we didn't have as much time in Cesky Krumlov as I would have liked. Arranging with the hotel for a to-go breakfast (actually it was more of a brunch/lunch, but free!) helped out, since we didn't waste time eating lunch there. Plan on a full day there- 10 hours, PragueWalker's (and likely other providers') standard CK tour duration. Also, I can't compare, but logically, I think Eastbound is best- while Prague was wonderful, the last 3 cities were at the end- building to a fantastic finish in Budapest. Also, I have no facts to support this, but the boat (which was already very quiet, even for those of us in steerage : ), might be quieter casually motoring downstream instead of powering upstream against the current. I'm sure Scylla would say it is quiet in both directions.
  • Something for everyone. We really don’t like packing every two days, and we don’t really like travelling in buses. So we do the boats. We have done Tauck trips on the MS Savor, and Le Soleal, and we are scheduled to go on the Wind Surf and Le Ponant in the future. We have actually done Wind Surf on a regular Windstar cruise seven times. We will probably be on her for three cruises neext year, only one with Tauck. These ships carry between 60 and 300, and the crew knows the passengers and their preferences within day or two. On the Wind Surf we are normally ‘greeted’ by half a dozen crew that we know from previoius trips.
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