BEWARE: Westin St Francis Hotel SanFrancisco
Warning to anyone taking the John Muir Yosemite/Sequoia tour ; beware of the Westin St Francis hotel in San Francisco . I have been dealing with them for 21/2 months on a billing charge .
The original trip was cancelled due to snow in Sequoia . We were cautioned by the tour director to make sure there wehad no outstanding charges on our credit card ,which I did . Lo and behold don't they charge me for a breakfast that was supposed to be paid by Tauck .
After, countless e-mails and phone calls to Westin Hotel & Resorts billing that is on a foreign shore trying to straighten this out I finally got a name for someone at the Weston St Francis who has strung me along for another month promising a refund that they agreed to a month ago
Today, the quest services at Tauck said please let them handle this from now on. Tauck hasn't been able to fix it yet .Hopefully, they will soon .I have informed Tauck that if they ever have a tour that stays at a Westin . I'm not going .
PS: After looking at previous discussions it looks like someone had issues with the Westin St Francis in 2013 . Hey! Tauck are you paying attention !