My old app does not work and I can not find a new app. Leaving in 30 days and would like the paperwork. It’s supposed to come digitally now, right? Or is it paper?
dorlester, you should have received an email from Tauck with a link at the bottom that allowed you to download a PDF file which contains the information formerly contained in the mailed green book. The subject line will be Important Pre-Departure Tour Documents. Your airline itinerary may be included or sent in a separate email (I've seen both happen on the same tour and with airfare booked with Tauck). If you haven't received this email and have checked spam/junk files on your email account, give Tauck a call.
The app will not be used for 2021 tours but they are hoping to bring it back for 2022.
Thanks for the answers. It’s not in Trash. I emailed Tauck 3 days ago about this and I haven’t heard back. I will wait for the 3 week point (Tauck’s video said 30 days prior to tour) before I start calling. I just like to have everything in order well before departure.
Comments
Tauck shelved the app and may or may not try to rework it sometime in the (distant?) future.
You are sent paperwork digitally 3 weeks before your tour. It’s been well publicized.
dorlester, you should have received an email from Tauck with a link at the bottom that allowed you to download a PDF file which contains the information formerly contained in the mailed green book. The subject line will be Important Pre-Departure Tour Documents. Your airline itinerary may be included or sent in a separate email (I've seen both happen on the same tour and with airfare booked with Tauck). If you haven't received this email and have checked spam/junk files on your email account, give Tauck a call.
The app will not be used for 2021 tours but they are hoping to bring it back for 2022.
Thanks for the answers. It’s not in Trash. I emailed Tauck 3 days ago about this and I haven’t heard back. I will wait for the 3 week point (Tauck’s video said 30 days prior to tour) before I start calling. I just like to have everything in order well before departure.
Sorry, didn’t mean Trash, should have typed Spam. Traveling these days gets me nervous.
Dorlester, emailing isn't your best way to communicate with them. I'd call and talk to an agent.
Sorry they dropped the App. It wasn't perfect, but it was useful! Here's hoping they will restore it in 2022.