coronavirus and china trips

I have a question regarding upcoming China trips. Tauck is still showing availability and appears to still be offering tours in China starting in April. However, several airlines have cancelled all flights to the mainland through the end of April. We have been booked for our early June China and Yangtze river for about a year and a half and are obviously concerned about elective travel with our children to China even in June. I am curious if others have been contacted by Tauck in regards to cancellation or changes in itinerary? Of course, the river cruise goes right through the epicenter of this outbreak. I clearly understand that May and June is a long time from now, but Tauck also certainly understands the complexity of travel and changing travel plans especially on short notice. I am very surprised that there is nothing on the site in regards to April tours especially since China is currently a level 4 travel advisory from the state department.
I emailed Tauck over a week ago with no reply and have had a phone conversation in which I was told that they have a global response team that meets daily to discuss the safety of their guests as well as upcoming trips but they have not made any decisions about the China trips as of yet.
I know this is a broad topic and there is not going to be a definite answer but there seems to be quite a few people in the forum that seem to have a long history and a great deal of experience with Tauck that may have some information/advice..?

Comments

  • We were on your tour in October and had concerns about Hong Kong protests. We know Tauck have a Global response team, so we trusted their judgement. We saw no protests and the tours prior to ours had had none either. People had canceled, so there were only 24 of us and we had one of the most experienced tour directors who we knew from a previous tour. If Tauck needs to cancel your tour, they will compensate you for the tour and any losses you might incur from having to cancel or change your flights. We have just had experience of their efficiency on this type of thing. They had to cancel a tour we were taking in September for lack of business,beds. They offered us another date and promptly sent us a check for the change fee we had to pay to change our flights with a small inconvenience fee added. They also sent a personal letter thanking us for the gracious way we had handled the change. We had booked this tour back in October 2018.
    My concern now is that many people will be canceling tours all over the place for unnecessary fear of travel. So upcoming tours may be canceled for lack of numbers. Reading this forum it’s clear that people don’t get the vaccines they should have to optimize their good health for traveling and yet they panic about a virus that is far less deadly than the flu. That’s unless the Chinese are not telling us the truth. We traveled to Africa during the year of the Ebola panic and that was another tour that had small numbers to our advantage.

  • I’m scheduled on the China Yangtze River trip in mid May and I believe that I will cancel. I don’t trust the Chinese government to be honest about the cases and deaths. It’s still on my bucket list. Maybe 2021 will be safer

  • I did receive an email from Tauck last week concerning Asia travel. It was quite vague and not specific to this particular tour

  • edited February 19

    Hi Shelley,

    I apologize that you found our email vague, that was not our intent. We know that the Coronavirus is on everyone's minds, we just want to make sure our guests are aware that we are closely monitoring the ever evolving situation. If you have concerns regarding your tour, please feel free to give us a call at 1-800-788-7885 or you can email me at [email protected]

    Thanks,
    Emily

  • I reluctantly cancelled my May 21 trip. I’m hoping to do this tour next year, since it is on my bucket list. I’m really not good with the wait and see what happens scenario. I know that Delta cancelled all trips until April 30. Still trying to get a refund on my flights. Would have liked to go on the Russia trip but it was totally booked. Here’s to next year in China!!

  • I don’t think anyone will want to go to China for several years.

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