"Hello, and thank you for contacting Tauck eSupport!
We are currently operating with a limited staff, which may result in longer-than-usual respone times. Our goal is always to reply to each email received in a timely manner; we thank you in advance for your understanding and patience.
For urgent assistance regarding your reservation, please contact our Reservations team by calling the main Tauck number at 1-800-788-7885.
eSupport Business Hours: Monday-Friday 9:00 a.m.- 5:00 p.m. (EST)
The best thing to do is to write an email to the higher ups in the company. I found everyone’s email from Elliott Confidential.com. Im sure you’ll get a quick response in a few days. They won’t like to see this on the forum.
Comments
...and delete the ones that get posted.
Yes!!
It just shows that they don’t routinely monitor the forum
Strange SPAM. I can't even understand it.
Google translator says it is Indonesian.
It's awful that they were able to make all those posts.
Has anyone sent an email to Tauck IT? esupport@tauck.com
I just emailed Tauck. I also asked them to delete the user's account, if that helps.
"Hello, and thank you for contacting Tauck eSupport!
We are currently operating with a limited staff, which may result in longer-than-usual respone times. Our goal is always to reply to each email received in a timely manner; we thank you in advance for your understanding and patience.
For urgent assistance regarding your reservation, please contact our Reservations team by calling the main Tauck number at 1-800-788-7885.
eSupport Business Hours: Monday-Friday 9:00 a.m.- 5:00 p.m. (EST)
Sincerely,
The Tauck System Support Team"
BKMD thanks for the reach out to Tauck. I'm disappointed by the automated response
That seems to be their standard response. I sent them a note a few years ago and received the same reply.
The best thing to do is to write an email to the higher ups in the company. I found everyone’s email from Elliott Confidential.com. Im sure you’ll get a quick response in a few days. They won’t like to see this on the forum.
@OurTravels34 - would you post a link to those emails, please?