Updated Activity and Pace Levels

I almost missed this update since the revised levels were within an e-mail about Bridges tours. There are now five (5) categories for both activity and pace levels with explanations of each.

I thought I would post this since several forum members have commented on the levels.

Comments

  • Thanks for posting that, British.

  • Looks like they’re adjusting for the new Roam with Tauck tours aimed at a younger clientele.

  • kfnknfzk and British very informative...Thanks for posting!

  • I’m so interesting to see how these Roam tours go! I have had several emails about them, they go live this month. There is so much free time, fancy hotels etc. Both my kids fit the profile but neither would want to spend the money that way, they’ve planned trips themselves for short fast paced tours, it’s easy when you are internet savvy.

  • Thanks for posting this info. However, what will Tauck do when sometime chooses to ignore the information and books the tour? On my last tour a guest needed constant help. This same woman did Machu Pichu last year. There probably should be some internal system that flagged her. (And, I never once saw her tip anyone for all the assistance she was given. She just demanded the help. It caused her to become ostracized in the group.)

  • edited 11:43AM

    Other companies send people home who are not fit for the tour. Recently, when we book tours, the agent tells us the pace and activity level and asks us if we are up to it. This never used to be the case. Have other people had this experience because when we booked a trip last week, I thought maybe the agent thought we might be ancient since we have taken a lot of tours with Tauck. I pointed out we were young when we started traveling with them.
    We traveled with one company once who had someone in a wheelchair. We were told she would be sent home, but she wasn’t, hampered the entire tour. That company lost our custom forever. Another company does flag people.

  • We just booked the Barcelona to Porto land tour for May 2027, and the agent was very explicit in making sure we understood how much walking is involved. Then I read about the new pace and activity levels, which explained why the agent had detailed all of the walking involved. That was a first—never happened before.

  • Jan, that is the tour we booked for 2027, you mean Northern Spain, followed by the Portugal tour, first time we have booked a back to back tour.

  • Maybe Tauck was receiving many complaints about guests on their tours that could not do the minimum that is suggested and expected on these tours and finally put these rules into effect. The test of time will tell. I haven’t seen a clause with any other tour company that one will be sent home if they can’t keep the pace of the tour at the lowest level . I’ve seen guests also request to be placed on the first row on every excursion of the bus and not rotate with the seating system because of their motion sickness.

  • You know, after reading about so many people here who maybe should not be on the fast paced tours and so on, I felt I would have no qualms going on a Tauck tour when I am almost bedridden. Sorry about my humor. I feel blessed every day that I am fit to travel, well so far….

  • We have England and the West Country for 2026 and Romantic Capitals for 2027. The England trip is a small group land tour and we were reminded four times during the reservation process about the level 4. I do appreciate this greatly. With small group land tours there is one TD and on days when switching hotel locations there is basically no opt out option. In addition, with the small group size, if you are slowing the pace, it gets noticed quickly. River cruises are a totally different animal. We were not asked about the pace for the Romantic Capital river cruise. River cruises tend to be less active overall but now seem to have more options for active components. If there are options for daily excursions, each has its own activity level associated with it. There is more than one TD which means they can split the group into the 'mellow yellows' if needed and the groups are even subdivide more when split between the local guides. There is always the option to stay on board if you need a day off.

  • Regarding guest fitness, Tauck maintains "files" on every guest. I don't know what goes in them, beyond dietary restrictions/preferences. If ability to keep up isn't in them, it should be.

    I recall one tour I did where there was a middle-aged man with high-functioning autism. The story was he lived with his cousin and it sounded like his cousin needed a break and dumped him on a tour, solo. I was chatting with the TD one day, who had been with Tauck 30+ years. He expressed his concerns about this guy wandering off from the group and he felt like a babysitter. He also said he would report to HQ that this guy must be accompanied on any future tours.

  • British thank you for the posting, very descriptive.

  • Tauck tours vary in terms of what is allowed and what isn't in terms of mobility. I saw one tour that allowed wheelchairs as long as they were small collapsible ones. Plus the individual requiring it must be accompanied by someone to deal with them and the wheelchair. The wheelchair had to be pre-approved.

    Most don't allow them or motorized scooters either.

  • That does not stop people turning up with them, believe me.

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